Penn State University
College of Information Sciences and Technology

BS in IST Software Design and Development; Minor in Theater/Acting
Graduated May 2019

Diversity Career Consultant (2022 - 2024)

Nonprofit, City of San Francisco
-Advised 5+ companies on hiring, culture, and retention of employees with disabilities
-ADP and Workday payroll and HR software configuring for employees with accommodations
-Managed caseload of 5 clients with disabilities on landing/maintaining jobs and networking
-Evangelized generative AI tools to boost clients’ skills and automate repetitive processes
-Researched and presented 7 step nonprofit-wide technology improvement plan to executives

Freelance Career Counselor
-Conceptualized, strategized, and launched a career coaching business, advising 3+ repeat clients/week
-Meta Ads, cold calling, in-person networking, canvassing flyers at community boards and colleges
-Consultant for tech bootcamps, creating learning materials and video content on Masterclass

JPMorgan
Software Engineer II (2019 - 2022)

-Led west-coast wide socials and hosted talks with C-suite executives, engaging ~45 people/event
-Collaborated with directors on cultural strategy, budgets, and hiring for tech programs
-Created personas/storyboards and interviewed 3 users for UX research on AI platform
-Mentored 4 summer interns over 2 summers, resulting in all receiving return offers

Culture Volunteer

-Coded stories/defects enhancing Chase’s Android App accessibility, completing 2/sprint
-Gave developer talks to our department, evangelizing new tools and practices like Flutter
-Led recruiting efforts at Penn State's Fall 2019 Hackathon, coaching 7 potential candidates for jobs/internships

JPMorgan
Software Engineer Intern Web (Summer 2018)

-Utilized React, JavaScript, Selenium to create an internal news web-app, presenting to 4 managers above ours
-Played developer advocate and gathered concerns from my team in bureaucracy reducing initiative
-Utilized Jira to create epics/user stories and prioritize features, speeding development by 300%

Optum
User Experience Intern (Summer 2017)

-Led UX design and wire-framing for a new drug reminder app, presenting to 3 managers above ours (see my work)
-Used HTML and CSS to improve the design of 3 client facing webpages and employee directories
-Introduced Agile practices between Cobol dev and test teams, speeding development by 225%

UnitedHealth Group
Software Testing Intern (Summer 2016)

-Performed manual and regression testing on a claims-system GUI, improving usability over legacy GUI
-Introduced Agile practices between dev and test teams, increasing productivity from 40 to 90 tests/day
-Designed an Artificial Intelligence assistant to compete in company-wide hackathon, placing 3rd/70 teams

-Coding Languages: Java, HTML5, CSS3, SQL, (Progressing JavaScript, React, Command Line, Selenium)

-Software: Visual Studio, Eclipse, Netbeans, AWS, IBM (AS/400, Cognos, and Watson), Photoshop, InDesign, Adobe XD

-Technical Areas: Object-oriented programming, Testing, User Experience, Agile, Git/Bitbucket, Jira, AWS, Android, Front-end, Relational databases, Networks, Natural Language Processing, APIs, Salesforce, Invision, Appium, Adobe XD, FIGMA

Acting (As seen on Silicon Valley, Never Have I Ever, Grey’s Anatomy, and more), Stand-Up Comedy, Conversation Facilitator, Musician,
Electric Vehicle Enthusiast, UFO Researcher, Whiskey enthusiast

Force for Good, JPMorgan Chase
Tech Consultant (2019 - Present)

-Gave technical advice to Chase’s non-profit partner battling Youth/LGBT homelessness
Developed Salesforce levels and engagement plans, automating 75% of manual tasks

College of Information Sciences & Technology
Career Counselor (2018-Current)

Hosted info sessions on career advice, resulting in a student receiving 30 interviews/10 offers
Hosting career counseling hours for resume review/job hunting, mentoring 2 students per month

Deloitte and McKinsey Mentorship Programs
Tech Consultant Trainee (2016-Current)

-Facilitated meetings with tech consultants and senior managers, learning about technical consulting/advisory
-Recognized by leadership for strong dedication and high interest in consulting

IST Consulting Group, Customer Experience
Managing Director (2016-2019)

-Utilized UX Research methods on client’s website, decreasing critical tasks’ completion time by 75%
-Advised clients on health device design, creating an MVP to demo as a customer success manager
Evangelized members on UX tools and mentored managers, achieving 90% member satisfaction